Terms of Service
Transparent, secure, and built for trust.
Last Updated: December 2, 2025
1. Introduction
Welcome to Food Arca ("we," "our," or "us"). By creating an account or using our application, you agree to be bound by these Terms of Service and Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Authentication & Account Security
2.1 Google & Supabase Authentication
Food Arca utilizes Google OAuth and Supabase Authentication services to secure your account. We do not store passwords directly. By signing up, you authorize us to use these third-party providers to verify your identity.
2.2 Responsibility
You are responsible for maintaining the security of your Google account. We are not liable for any loss or damage arising from your failure to protect your own authentication credentials.
3. Data Privacy & Encryption
The "Bank-Level" Standard
We treat your data with the highest level of confidentiality.
3.1 Encryption & Storage
- Encryption: All sensitive data is protected using industry-standard encryption (AES-256) both in transit (while moving over the internet) and at rest (while stored in our databases).
- Storage: Your data is securely hosted using Supabase and MongoDB. We implement strict Row-Level Security (RLS) policies to ensure data isolation.
- Local Storage: We do not store sensitive personal data or client lists in your browser's Local Storage.
3.2 Data Confidentiality & Siloing
- Your Data is Yours: The "Client Lists" (names, families, and details of the people you serve) that you input into Food Arca are strictly confidential to your specific organization.
- No Sharing: We will never sell, trade, or share your organization’s data or your client lists with third-party advertisers, marketing firms, or other Food Arca users/organizations.
4. Administrative Access & Debugging Consent
To maintain the application and provide support, the application administrators (Rogelio Perez / Food Arca Development Team) retain strictly limited access.
4.1 Developer Access
We can view administrator account details provided during sign-up (Name, Email, Phone Number) for account management purposes.
4.2 Consent for Debugging
By using Food Arca, you explicitly consent to the following:
- Bug Fixing: In the event of a software bug, administrators may access data logs strictly to identify and resolve the issue.
- Privacy Guarantee: While we have the technical capability to view data for debugging, we enforce a policy of non-intrusion. We will not inspect specific client records unless you explicitly ask us to (via support) or it is strictly necessary to fix a critical bug.
5. Contact Information
If you have questions about these Terms or our Privacy practices, please contact us: